Privacy Policy

01 Information We Collect

When you use our website or submit a review, we may collect the following information:

• Name — when you submit a review or contact us
• Star rating and review text — when you submit a review
• Messages — when you contact us via WhatsApp or email
• Usage data — pages visited, browser type (no personal identification)

02 How We Use Your Information

Information collected is used only for:

• Displaying approved reviews on our website
• Responding to your support queries
• Improving our website and services
• Communicating about our products and services (only if you contact us first)

03 Data Storage

Your data is stored securely using Supabase (PostgreSQL database), which follows industry-standard security practices including encryption at rest and in transit.

Review submissions are stored in our database and are only made public after manual approval by our admin team.

04 Cookies

Our website uses minimal cookies only for essential functionality (such as keeping admin sessions active). We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

05 Third-Party Services

We use the following third-party services:

• Supabase — database and backend services
• WhatsApp — for customer communication
• Google Fonts — for typography
• Font Awesome — for icons

Each of these services has their own privacy policies which govern their data practices.

06 Your Rights

You have the right to:

• Request deletion of your review or submitted data
• Ask what data we hold about you
• Opt out of any communication from us

To exercise these rights, contact us at the details below.

07 Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately.

08 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.